01 Mar Best Practices in Selecting New Utility Software and System Integrators
AAC is pleased to offer this educational course for utility professionals involved in the potential replacement of mission critical systems.
Many utilities are coming to the realization that their Customer Information System (CIS) is near the end of life. Multiple business issues are driving this realization. Issues such as an aging workforce, new technologies needs such as meter data management and the desire to improve the customer experience. This course will discuss a methodology to assess, procure and build a business case that supports your decisions. Presenting CIS project examples as well as case studies associated with typical issues related to these types of projects. Risk mitigation strategies will also be discussed to assist your project implementation in being successful.
For more information or to register now: visit www.csweek.org