AAC Utility Partners is pleased to announce entering into an agreement with Philadelphia Gas Works (PGW) to serve as Program Manager for the implementation of a new Oracle C2M Customer Information System
As Program Manager, AAC will provide implementation leadership on behalf of PGW, acting as the Project Manager and leading PGW’s staff in the CIS replacement project which will include the integration of PGW’s custom-built mobile work management solution–Advanced Intelligent Mobile Solution (AIMS), the reduction of edge systems, and the re-integration of the Digital Customer Self-Service Solution. The program management services will be carried out using AAC’s signature NavigateOne™ methodology with Managing Partner, Rick Cutter providing executive direction and oversight. As Co-Program Manager with Oracle Professional Services, AAC and Oracle will lead the project to conclusion.
Excited to be on board, Cutter commented, “We applaud PGW’s executive leadership for their thoughtful and thorough approach in preparing for this significant undertaking. As evidenced in our work together with PGW during the initial strategy and assessment process that preceded this project, we have forged a solid professional relationship of mutual respect and common purpose. We look forward to working with this great team and the implementation partners for a successful deployment.”
Founded in 1836, The Philadelphia Gas Works (PGW) is owned by the City of Philadelphia and is the largest municipally owned gas utility in the country. It manages a distribution system of approximately 6,000 miles of gas mains and service pipes supplying approximately 500,000 customers. PGW’s operations are managed by a non-profit corporation, the Philadelphia Facilities Management Corporation (PFMC). More information about the company is available at pgworks.com.
The project is expected to be underway in September 2020.